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As one of the long-running hotels in SIem Reap, Angkor Hotel offers 193 superior and deluxe rooms displaying locally made furnishings. In addition to fitness equipment and a sauna, the hotel's health center offers traditional Thai and herbal massages which can be taken poolside, in a VIP room or in the guestrooms.

Set up to showcase traditional Khmer culture, the Lotus Restaurant with its extensive menu and catering services makes the hotel a good venue for conferences and large tour groups. On Saturday and Tuesday evenings it is the stage for a performance of the classical Khmer Apsara dance and traditional music, which can be enjoyed over a set menu dinner of Khmer specialties. Special arrangements can be made for cultural shows to be performed during conferences or other events. Guests visiting Siem Reap to explore the Angkor temple ruins should enjoy the Apsara dinner-show where they can discover the history and legends of the Khmer Kingdom through various types of popular and classical dances performed by local artists dressed in ornate, traditional costumes. To complement the show is a meal prepared to display the distinctive flavors of traditional Khmer cuisine, prepared using fresh natural ingredients, produce and spices. Cultural events and catering can be arranged for special events and conferences upon request.

As a recognition of Angkor Hotel's efforts to preserve and protect the environment, the hotel was awarded the ASEAN GREEN HOTEL RECOGNITION AWARD 2008. The award is granted to hotels whose activities are environment-friendly through energy conservation measures such as water-saving and energy-saving techniques, noise pollution control or air quality management and the management team sees this as a tremendous encouragement to carry on their environmental policies.

The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.