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This accommodation provider has taken action to address one or more issues (whether environmental, social or cultural) which will contribute positively to the long term viability of the destination and hence their site displays a Caring for the destination rating.

Main area of focus in Caring for the Destination:
Social and evironmental involvement.

Detailed description of the Caring for the Destination Initiative:
Bopha Angkor Hotel looks at both social and evironmental factors which affect the community they work in.

Separate waste in the hotel
Monitor electricity with timer switches
Re-cycle water to water garden and outdoor fish tank
Staff are employed locally and recruited from Paul Dubrule (20%) and Sala Bai(50%) which are community projects offering scholarships to the young adults from the poorest areas of Siem Reap province
Foods and furniture decorating the hotel are locally produced

Traveller Feedback on Destination

This rating is an aggregate score for "Caring for Destination" we survey the travellers
The Bopha Angkor Hotel has an average rating of 2.25 (out of a possible 3)

The scores for each parameter are:
Traveller find the hotel to be "caring for the destination":2.56
Traveller book this hotel because it was listed as "caring for the destination":1.94

Traveller Comments:

"soddisfazione completa"
Mr. Faccio Natale - Italy on 20/12/2009

"The property was like a tropical garden, almost in the middle of town"
Mr. John Follett - Canada on 01/12/2009

"Environmental considerations were taken by the hotell"
Ms. Carina Eklund - Sweden on 08/08/2009

"I could not see special efforts there."
Mr. Joerg Thieme - Germany on 15/06/2009

"na"
Mr. Reuben Phillips - United Kingdom on 06/04/2009

Traveller Feedback on Customer

This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Bopha Angkor Hotel has an average rating of 4.45 (out of a possible 5)

The scores for each parameter are:

Cleanliness	4.33
Check in/Welcome	4.33
Service	4.5
Charm/Experience	4.47
Overall Impression/Value	4.47

Traveller Comments:

"we really enjoyed staying in a place with such great local atmosphere and in a very convenient location."
Ms. Jenny Hooper - Australia on 08/03/2010

"Great hotel, cleanliness was not good; service was perfect however!"
Mrs. Maike Moellemann - Germany on 18/01/2010

"Our flight arrived early and we were able to check-in immediately, which was a real plus. Room service quite clean. BUT room a bit noisy, close to street/restuarant."
Mr. eric conrad - United States on 14/12/2009

"An excellent property, a real tropical paradise.Good food and excellent service. The office personal were always accommodating. Very helpful with tours also."
Mr. John Follett - Canada on 01/12/2009

"I think this hotel is a very beautiful place. Hope it proves its service of breakfast. I mean I lived there for 4 days and arranged 2 morning to see the sunrise. So I must get up earlier in the morning than the open time of breakfast. I asked the staff if they could give me some food so I can bring it with me, but they said they can only give me some banana and orange, no bread, no any other staple food. So I had to vist your splendid cultural and historial landmarks with my empty stomach hungrily."
Ms. LI XUE on 14/10/2009

"The service offered us by ALL staff, from Reception, Restaurant, Domestic & Gardening staff was excellent - helpful, friendly & professional. They obviously care about their guests. We were there when Typhoon Ketsuna hit - and thought we would be a problem to staff beacuse of floods; but no - staff were even more talented in the way they took care of us during the floods. Thank you to all staff at Bopha Angkor Hotel - my daughter & I are so glad to have stayed with you."
Ms. Elizabeth Smith - Australia on 12/10/2009

"I liked the outline of the relatively small hotell with low buildings and beautiful garden"
Ms. Carina Eklund - Sweden on 08/08/2009

"Very clean."
Mr. Joerg Thieme - Germany on 15/06/2009

"Our room was under the stairs and smelled of damp. The rest of the hotel is great, the pool wonderful and being able to have a drink across the road by the river was delightful."
Mr. Reuben Phillips - United Kingdom on 06/04/2009

"Absolutely beautiful hotel grounds and rooms. The staff went out of their way to be helpful. The food at the restaurant was amazing. Loved it!"
Mrs. Anna Karlen - Canada on 20/10/2008

"Comfortable hotel very close to the centre of Siem Reap, restaurants and bars, but without the noise and bustle."
Mrs. Mary Want on 13/10/2008

"All of the staff were helpful & friendly and always willing to help with any queries."
Mr. James De Souza-Gomes - United Kingdom on 07/07/2008

"The only criticism I would make was there was nobody at the airport to transfer us to the hotel -I had booked this when I made the reservation with you- so we had to take a taxi."
Mrs. Cynthia Edwards - United Kingdom on 05/07/2008

"The hotel was located in the old section of Siem Reap, walking distance to the old market. The staff was friendly and helpful. THe hotel had an old charm, and very comfortable. I didn't want to leave! The food was excellent!"
Ms. Kathleen Hayasaka - United States on 10/06/2008

"Bopha Angkor is a lovely hotel. Its location is so convinient that only a few minutes walk brings me to the old marked. The staffs are friendly and its Asian atmosphere is fantastic. Also I enjoyed breakfast. Though I am a small eater, I eat all every morning.
The facilities are a bit old but well maintenanced.
I had dicided to stay this hotel, reading other travellers' feedback. I would like to appreciate for their recommendation. If I go to Siem Reap again, I am sure to stay there again."
Ms. Kyoko Ichijo - Japan on 04/10/2007

"The decor in the hotel is supposedly traditional but is a little dark which makes the room a bit gloomy. However, I had a fantastic bathroom!"
Ms. Ana Garcia Sarria on 27/08/2007

"Staff at the Bopha Angkor Hotel were extremely courteous and helpful and the evening meals we had at the Bopha I think where the best we had in Seam Reap."
Mr. McInnes Dobbie - Australia on 19/04/2007

"No comment submitted"
Ms. Anne Allan - United Kingdom on 12/03/2007

"cleanliness of the room could have benn better, especially taking care of dust and small objects unfer the beds and in the bathroom's window.

Not sufficient air circulation in the room (window too small)

Fan is too strong (even at level 1) - we stayed at room 604

Wonderful hotel, beautiful setting with lots of charm. We have already recommended our friends who will arrive to Siem Reap at the end of the month, to stay in Bhopa hotel."
Mr. Ori Orhof - Israel on 17/01/2007

"No comment submitted"
Mr. Stanley Gorman - United Kingdom on 30/11/2006

"Great location since it is close to the city (market, pubs) and has a very nice restaurant I can highly recommend (tested some other cheaper ones and would not do it again it's not worth)"
Ms. Silke Knapp - Singapore on 31/08/2006

"Wonderful place. Soothing, relaxed and beautifully kept. The staff is helpful and charming. Veru good value"
Ms. Angeles Lopez-olivares on 24/07/2006

"A fantastic experience - warm and friendly staff made the stay all that much better!"
Mr. Michael O'Shannassy - Malaysia on 02/07/2006

"The staff are fine but they have an un-user friendly computer system which is definetly not customer friendly, is very slow and frustrating,"
Mr. Enda Moclair on 20/06/2006

"We had the most wonderful time staying at the charming Bopha Angkor Hotel. Rooms are clean and nice, the staff helpful and the lush and exotic tropical garden with big pool the best place to relax in between the trips to the temples. The restaurant is excellent value - try it out, even though the meals are more expensive than in town. We can only recommend this hotel!"
Mr. Oliver Esch - Germany on 31/05/2006

"We stayed for 4 nights at the Hotel.
Staff were very helpful and courtious.
Rooms were not at all impressive- three beds virtually covered the full room
with hardly any space to move.
There are no supplies of Soap/Shampoo/Bath foam/Shower cap. This is pretty
bad.
There is not one plug point to charge mobile/camera etc. in the room.
Food and service was very good.
They could improve upon the Breakfast- may be a good Buffet- choice was
very very limited."
Mr. Palayanoor VENKATRAMAN - India on 20/05/2006

"Bopha is lovely. Excellent service, nice pool, and superb food!"
Mr. Andrew Morris - United Kingdom on 02/05/2006

"There was apparently a problem of coordination between the booking agency in Siem reap which confirmed my booking by e-mail and the hotel which had another information. The staff at the reception was not very forthcoming nor helpful at first. It took the personal intervention of the (very professional) Director to solve the matter in a satisfactory way for both parties. I believe that staff has to be trained to take responsability on behalf of the hotel for mistakes which are not the doing of the client and try and take initiatives to find solutions accordingly in a friendly way instead of washing their hands of the problems.

Apart from that, the hotel is very charming, well run and very comfortable. We spend three lovely days ans have already recommended it to some friends of ours.
Yours,
Francis Amar / Kuala Lumpur - Malaysia"
Mr. Francis Amar - Malaysia on 27/03/2006

"Travel was exelent, only the Hotel and not the staf was a bit old.
Refurbisment work needed for climatisation and canalisation system.....
Staf very helpfull and kind.
Breakfeast excelent."
Mr. Peter Schreiber - Hungary on 21/03/2006

"The hotel did not receive my reservation, therefore we did not have a room. after insisting a lot, they provided accomodation making us changing room every day. Overall I think you have very little coordination with the hotels you provide bookings.
We enjoyed our staying a lot anyway since the hotel and its location are excellent.
Valentina"
Mrs. Valentina Marzili - Italy on 09/01/2006

Bopha Angkor Hotel

Local time: 05:59:39 PM

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