Ms Jesslyn B.
on 16 Feb 2013
Booked a room, got there to find out that they didn't have a room for me, so I had to spend my afternoon trying to find a place. it was extremely frustrating, and the staff never even tried to help us find a new place. I do not recommend this place.
Ms JOANA L.
on 08 Dec 2012
The personnel for the accomodation was very prompt in bringing guests to the place of stay, even tuktuk driver very helpful.
Mr Hegan T.
on 15 Jul 2011
We enjoyed our stay at the Palm Garden Lodge very much. From the minute you arrive; being met with a cool drink, to the minute you leave, they will pamper you with wonderful service. The rooms are nice with all the usual touches of a 3-star hotel, so if you're looking for the conditions and touches of a 3-star hotel, Palm Garden Lodge makes up for it with the service of the staff and the wonderful homey feel. The staff is great. Just ask, and they will do their best to make it happen. The location, down a side street, is a 1 min for Tuk-tuk ride (or 5-10 mins walk) from the market, Pub Street, and the main shopping/restaurant/bar area. We will definitely recommend Palm Garden Lodge to all our friends who are going to siem reap!
Mr Barberi R.
on 14 Jun 2011
I stayed short time in this guesthouse, but sound fine in my heart. Both the location and the relaxed comfort of PALM GARDEN LODGE made it a perfect spot for me, blocks from both the Psar Cha and the night market, only 8 minutes walking to there.
Staff was very nice smile; well beyond pleasant, though Excellent in their English. I found every reception person to be friendly, helpful and professional. I would stay here again without hesitation.
Mr Arun S.
on 26 Nov 2010
Ms Andrea H.
on 15 Feb 2010
Good value for money. The breakfast was great, staff was always helpful and welcoming. Just one thing I didn't like: the laundry. We left our laundry in the hotel, and some guy took it on behalf of the hotel and he tried to charge us 30% more... (luckily I had a travel scale). And our cloths were still dirty, not sure they used washing machine at all...But I'd recommend this hotel to everybody.
Wifi was not working in our room, just in the hall way, but that was ok.
Mr Hugh H.
on 18 Jan 2010
Guest house staff were extremely friendly and helpful about solving problems and also arranging local tours etc. Restaurant was not so good as service was erratic and many menu items simply not available. Waiting time for food was very long in one instance despite being the only patrons. The guesthouse operator recommended us to TAT hotel in Phnom Penh, but we moved out of TAT after one night as we thought it was pretty horrible. The guesthouse is a bit out of the way, but the free transport to the centre of town helps.
Ms Rachel E.
- United States
on 28 Jun 2009
We were met by a really nice tuktuk driver - Saleh who ultimately was assigned to us for our stay. He is a very nice guy working hard to improve his English. Mao, the manager was very helpful in working out the best way to spend our days in Siem Reap. He lined up a good guide to the temples as well. After a day of temples we were tired and had dinner in the hotel 3 nights. These were the best meals we had during our 5 days there as well as the cheapest. The only negative was the street past the hotel which was rocky ride in the tuktuk for a short way.
Mr tobias v.
on 21 Jun 2009
Clean, quiet, family run accommodation. Excellent guesthouse, fantastic value for the money. Good dinner can be had here too. The area is safe though dusty, watch out at night on the road (a headlamp is helpful). A few notes: breakfast is plain but filling, and the coffee is very good. Do not rely on the packed lunch, it is white bread with egg, though a nice thought. I would not book yr tuk-tuk with the lodge, their tuk-tuk is old and falling apart, though their prices are OK (though better deals can certainly be had). Get a new, often cheaper tuk-tuk anywhere in town (look for a smiling, non-aggressive driver who is willing to talk to you and eat lunch with you -- buy him lunch, tip well, and you will see a lot more of Cambodia).
Mr Jack C.
- United Kingdom
on 05 Apr 2009
The place was really nice and clean. Provided free internet which is always useful. The staff were always about and very friendly. The tours and transport they provided seemed to be very cheap. And the restaurant served really good food (the breakfast was very simple, but then again was free)
Mr K.G.RAGHAVA R.
on 21 Mar 2009
Every thing about this hotel is superb.A rural location,very
good service,free coffee,Tea,internet,transport to the town. . . .; the list goes on.I had some health problem and I was immediately sent to an english knowing doctor by the hotel
I recommend this Lodge to all my Siemreap going friends.
Mr john v.
- United States
on 13 Mar 2009
Ms Ellen W.
- United States
on 20 Jan 2009
Palm Garden Inn is highly recommended. I would absolutely stay there again.
ROOMS are clean and tastefully decorated. Two bottles of water every day, TV with international channels, closet/armoir with lock/key, and running hot water. Excellent rates, and the option for fan only or A/C helps on the savings. I stayed one week and was upgraded to a double for the price of a single ($7, fan only).
BUILDING is cute, 3 floors. A nice reading area on the 2nd floor with a sitting balcony.
SERVICE is excellent. The manager speaks great English, and the family feel of the management and staff is apparent. Very responsive to any issues that arise. Immediately upon check-in, they started planning out my sightseeing activities with me.
TRANSPORTATION is reliable. A tuktuk driver is assigned to you upon arrival; the one who picks you up from the airport. These tuktuk drivers work for Palm Garden Inn. They and management help plan your travel around Siem Reap, and if you decide to use the tuktuk driver's services, the prices are all-day flat fares, and the driver stays with you all day (~$12-15 for Angkor Wat area, ~$20-30 farther afield). You can be sure that the pay goes directly to the driver (rather than through a middleman who takes a chunk/majority of the money; you'll find this for a lot of the boat operators or other service providers, like masseuses...calculate tips accordingly if you want to be fair in supporting the local economy). Free rides within town, and $5 for a tuktuk ride back to the airport. Car and motorbike tranport can also be arranged. Some of the drivers have really great English and French language skills too.
LOCATION is great. Completely walkable to the Night Market and Old Market. ATM and convenience store closeby. Roads around in Inn are not paved, so it can be very dusty. Do get a facemask for the tuktuk rides!
RESTAURANT has nice menu of local and Western food. Charges will go onto your room tab. Free breakfast 6am-10am (pan-fried eggs and buttered bread), and free coffee/tea all the time. Picnic box is a white bread sandwhich with egg (and crusts cut off!).
GUESTS are from all over! Talk to other guests while eating breakfast, etc. You'll learn a lot! ENJOY SIEM REAP! The opportunities for exploration are seemingly endless!