Prince D'Angkor Hotel & Spa
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In addition to providing their guests with excellent service, the management and staff at Prince D' Angkor Hotel & Spa place focus on maintaing Khmer traditions as well as youth development.This accommodation provider has taken action to address one or more issues (whether environmental, social or cultural) which will contribute positively to the long term viability of the destination and hence their site displays a Caring for the destination rating.
Main area of focus in Caring for the Destination:
Involved in the training of local orphans in hospitality skills.
Involved in the training of local orphans in hospitality skills.
Detailed description of the Caring for the Destination Initiative:
Prince D' Angkor Hotel & Spa aims for Child Development and firmly believes in the important role of youth participation in the community as well as maintaining the existence of Khmer Tradition.
Prince D' Angkor Hotel & Spa encourages all orphanage centres (e.g. Sangkheum Centre) to bring their children to provide hotel training and to give them enough working knowledge to support themselves and increase their chances to have a better job in the hotel and tourism industry in the future.
Prince D' Angkor Hotel & Spa aims for Child Development and firmly believes in the important role of youth participation in the community as well as maintaining the existence of Khmer Tradition.
Prince D' Angkor Hotel & Spa encourages all orphanage centres (e.g. Sangkheum Centre) to bring their children to provide hotel training and to give them enough working knowledge to support themselves and increase their chances to have a better job in the hotel and tourism industry in the future.
This rating is an aggregate score for "Caring for Destination" we survey the travellers
The Prince D'Angkor Hotel & Spa has an average rating of 2.68 (out of a possible 3)
Traveller Comments:The Prince D'Angkor Hotel & Spa has an average rating of 2.68 (out of a possible 3)
The scores for each parameter are:
Traveller find the hotel to be "caring for the destination": 2.77
Traveller book this hotel because it was listed as "caring for the destination": 2.6
Traveller find the hotel to be "caring for the destination": 2.77
Traveller book this hotel because it was listed as "caring for the destination": 2.6
"We were looked after totally from the time we entre the door on our arrival until we left."
Mr. Garrick Z. - New Zealand on 01/09/2009
Mr. Garrick Z. - New Zealand on 01/09/2009
"Like we said above."
Mrs. Kiranalakshmi F. - Indonesia on 29/03/2008
Mrs. Kiranalakshmi F. - Indonesia on 29/03/2008
"There didn't seem to be anything overtly being undertaken. Nothing that we noticed."
Mr. Usman A. - United Kingdom on 09/01/2008
Mr. Usman A. - United Kingdom on 09/01/2008
"No comment"
Mr. Wai Khum W. - Hong Kong on 06/11/2006
Mr. Wai Khum W. - Hong Kong on 06/11/2006
"Hello! I think it would be great if at check-in you can enquire from the guest if they need a guide and driver for Angkor Wat.
You would know which guests are not part of a group tour. Hence, you could advice the guests about guides and driver"
Mr. Ramnath R. - Malaysia on 18/02/2006
You would know which guests are not part of a group tour. Hence, you could advice the guests about guides and driver"
Mr. Ramnath R. - Malaysia on 18/02/2006
This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Prince D'Angkor Hotel & Spa has an average rating of 4.10 (out of a possible 5)
Traveller Comments:The Prince D'Angkor Hotel & Spa has an average rating of 4.10 (out of a possible 5)
The scores for each parameter are:
| Cleanliness | 4 |
| Check in/Welcome | 4 |
| Service | 4.17 |
| Charm/Experience | 4.07 |
| Overall Impression/Value | 4.17 |
"We have never had service so good in all the years we have been travelling."
Mr. Garrick Z. - New Zealand on 01/09/2009
Mr. Garrick Z. - New Zealand on 01/09/2009
"The whole hotel is great, especially the room we've chosen, a suite, since 3 pax staying. We were warmly welcome and a lady attended to our check-in. She was very polite and helpful to our enquiries though she's just a trainee at the hotel.
Since we arrived very early at 8am+, we understand that we can't get to our room yet and were told is available to us at 12pm.
After a long, hot walk at the town for so many hours, When We go back to the counter at 12pm, the staff said will check for us and were told to sit around and they will comw to us in a while with reply.However, 15mins passed and still nobody came, though we were just sitting on the sofa right in front of the counter. Therefore I went back to the counter, again,they checked for a while and confirmed that the room is ready!
What have they been doing for the past 15mins??
Other then that, we can say that we had a nice stay at the hotel!"
Ms. kwek peck k. - Singapore on 03/08/2009
Since we arrived very early at 8am+, we understand that we can't get to our room yet and were told is available to us at 12pm.
After a long, hot walk at the town for so many hours, When We go back to the counter at 12pm, the staff said will check for us and were told to sit around and they will comw to us in a while with reply.However, 15mins passed and still nobody came, though we were just sitting on the sofa right in front of the counter. Therefore I went back to the counter, again,they checked for a while and confirmed that the room is ready!
What have they been doing for the past 15mins??
Other then that, we can say that we had a nice stay at the hotel!"
Ms. kwek peck k. - Singapore on 03/08/2009
"Reasonable price and nice environment. Friendly and helpful staff. Location is good."
Mr. Lok Ki Kenneth L. - Hong Kong on 04/07/2009
Mr. Lok Ki Kenneth L. - Hong Kong on 04/07/2009
"Overall a very pleasant hotel and good value for money.
"
Mr. Lee B. - Australia on 05/10/2008
"
Mr. Lee B. - Australia on 05/10/2008
"beautiful hotel"
Mrs. Julie B. - New Zealand on 14/09/2008
Mrs. Julie B. - New Zealand on 14/09/2008
"we stay from 24 may 08 to 27 may 08.location of prince d angkor is superb,town is just a footstep out of the hotel.we can find restaurants,tuk tuk service,mini marts etc outside hotel.we even get room upgrade from superior to deluxe room(just beside swimming pool) as we booked for 3 nights 3 rooms.staff language proficiency is high,they can speak well english,chinese,japanese etc.decor of hotel is truly asian and khmer style.anyway,worth for money,worth for staying.i will definitely come back again.and i think this is one of the best five star hotel in town(not to compare with sofitel and le meridien of their different location),what i mean is with angkor star hotel.that's it.bon voyage!!"
Mr. Chin Leong T. - Malaysia on 31/05/2008
Mr. Chin Leong T. - Malaysia on 31/05/2008
"Many thanks to this website. All info are accurate & update.
Every staff in Prince D'Angkor are friendly & accommodating. Also most Khmer people can smile honestly, like genuine from their heart. We had travel to Vietnam, Thailand, Mynamar, Malaysia, Singapore, Indonesia & Brunei, but only could find this original asian smile here in Angkor. The rest has commercial or political reason, even just to smile !!
Please continue this great job : Dayvy, Kristin & Thomas, all the best for you. And for all Khmerist, please keep all good culture & forget wounded past, may Cambodia will be great nation one day. "
Mrs. Kiranalakshmi F. - Indonesia on 29/03/2008
Every staff in Prince D'Angkor are friendly & accommodating. Also most Khmer people can smile honestly, like genuine from their heart. We had travel to Vietnam, Thailand, Mynamar, Malaysia, Singapore, Indonesia & Brunei, but only could find this original asian smile here in Angkor. The rest has commercial or political reason, even just to smile !!
Please continue this great job : Dayvy, Kristin & Thomas, all the best for you. And for all Khmerist, please keep all good culture & forget wounded past, may Cambodia will be great nation one day. "
Mrs. Kiranalakshmi F. - Indonesia on 29/03/2008
"WE thoroughly enjoyed the visit. The hotel was clean and the amenities were up to the standard we expected. "
Mrs. Caroline B. - United Kingdom on 29/01/2008
Mrs. Caroline B. - United Kingdom on 29/01/2008
"Hotel was fine, although the communication from WHL to the hotel seemed to be severely lacking. Hotel facilities were reasonable, service was reasonable. Nothing fantastic, but satisfactory."
Mr. Usman A. - United Kingdom on 09/01/2008
Mr. Usman A. - United Kingdom on 09/01/2008
"No comment submitted"
Ms. Samantha K. - United Arab Emirates on 07/10/2007
Ms. Samantha K. - United Arab Emirates on 07/10/2007
"We had a verry happy stay at the hotel. The bathroom was due for a bit of upkeep - tiling grout etc."
Mr. Reginald F. - United Kingdom on 25/08/2007
Mr. Reginald F. - United Kingdom on 25/08/2007
"No comment submitted"
Mr. Ralf E. - Germany on 01/08/2007
Mr. Ralf E. - Germany on 01/08/2007
"No comment submitted"
Ms. Tra My Le H. - Vietnam on 19/07/2007
Ms. Tra My Le H. - Vietnam on 19/07/2007
"No comment submitted"
Mr. Ben T. - Australia on 13/07/2007
Mr. Ben T. - Australia on 13/07/2007
"No comment submitted"
Mrs. Ellen B. - United States on 06/06/2007
Mrs. Ellen B. - United States on 06/06/2007
"No comment submitted"
Mr. Gregory K. - United States on 01/06/2007
Mr. Gregory K. - United States on 01/06/2007
"Open pool earlier..."
Mr. Ricardo Cabeza de V. - United States on 11/05/2007
Mr. Ricardo Cabeza de V. - United States on 11/05/2007
"water heater disorder.....
take me 1 hour with 4 phone call for shampoo and shower gel
dirt in pillow
dead mosquisto on the bed"
Ms. Chui Yi L. - Hong Kong on 10/05/2007
take me 1 hour with 4 phone call for shampoo and shower gel
dirt in pillow
dead mosquisto on the bed"
Ms. Chui Yi L. - Hong Kong on 10/05/2007
"We had a junior suite, room 505. For our whole stay we never had any hot water in the shower or the sink/basin. That would have been nice.
Also, we needed a iron and ironing board from the hotel when we checked in, and we told that no one had access to the housekeeper room to get an iron for us at 8pm. I do understand that housekeeping had gone home, but someone at the front desk staff should have had a key to be able to get us those items. In the end, we got a very old iron the next day, without any ironing board.
Otherwise the staff at the hotel were very nice."
Mr. Jeffrey L. - Canada on 03/05/2007
Also, we needed a iron and ironing board from the hotel when we checked in, and we told that no one had access to the housekeeper room to get an iron for us at 8pm. I do understand that housekeeping had gone home, but someone at the front desk staff should have had a key to be able to get us those items. In the end, we got a very old iron the next day, without any ironing board.
Otherwise the staff at the hotel were very nice."
Mr. Jeffrey L. - Canada on 03/05/2007
"we were a little surprised at the smallness of the Junior suite. The staff were great."
Mr. Ron B. - Australia on 02/04/2007
Mr. Ron B. - Australia on 02/04/2007
"The fitness facility needs to be air-conditioned! It's too hot to work out!"
Mrs. Jean M. - Singapore on 02/04/2007
Mrs. Jean M. - Singapore on 02/04/2007
"Although we had advised our flight details we were not picked up on arrival and had to explain the position to get a transport to take us back to the airport.
Save those, we had a not too unpleasant a stay i n Prince D'Angkor"
Mr. Ramasubban B. - Laos on 16/03/2007
Save those, we had a not too unpleasant a stay i n Prince D'Angkor"
Mr. Ramasubban B. - Laos on 16/03/2007
"Did not take American express card,Had to obtain cash to settle bill .This should be available as it,s a very common means of payment ."
Mr. David Rees E. - Thailand on 06/02/2007
Mr. David Rees E. - Thailand on 06/02/2007
"Defiantly exceeded our expectations! Was a stunning hotel in a prime location, Beautiful gardens and swimming pools, and very friendly, professional staff. The guest room was immaculate. Strongly recommended!"
Mr. Mahesh A. - Australia on 03/02/2007
Mr. Mahesh A. - Australia on 03/02/2007
"Staff very friendly, but English language skills and efficiency could still improve."
Ms. Ballmer F. - Philippines on 22/01/2007
Ms. Ballmer F. - Philippines on 22/01/2007
"All in all we were happy. However, we had to wait till 2 pm. to get to our rooms because the clean up took longer than expected."
Mr. Frank T. on 15/01/2007
Mr. Frank T. on 15/01/2007
"This hotel is well located and has nice facilities, decent breakfast, pool is very nice although it mostly loses the sun just after lunchtime, ok gym and the rooms are decent. All rooms seem to be the same, deluxe just gets a pool view at the back instead of overlooking the uninspiring entrance and road. However -- the staff are really useless, speak very little English and just don't seem interested in providing anything close to good service. A 5 year old could do a better job. I arrived and they had "lost" my reservation, they then checked me into a lower class room than I had booked and paid for and tried to fob me off by telling me that the room they had given me was a "deluxe" - which is wasn't. They also failed to arrange a taxi for me to get to the airport despite me asking them 3 times. I overheard another lady complaining that for 3 days they had failed to set her wakeup call meaning she had missed the sunrise over Ankor every day. So overall decent hotel let down by poor staff - maybe their claim to be using orphans off the street explains it but they need some staff who give a damn and can speak basic english. Stay here for the location and facilities but don't expect any service or help if something isn't right, i'm sure there's better places at this price in town."
Mr. IAN W. - United Kingdom on 20/12/2006
Mr. IAN W. - United Kingdom on 20/12/2006
"There was no room service menu or dinner menu - We would have used more if we didnt have to guess what was avaliable!
Also the same with the DVD list - print one out!
I felt as an independant booker I would have spent more money had you told me how to spend it - ie provide tours of the Wat's.
You have an excellent hotel and we did enjoy our stay very much, many thanks,
Jon Watson
UK"
Mr. Jon W. - United Kingdom on 20/12/2006
Also the same with the DVD list - print one out!
I felt as an independant booker I would have spent more money had you told me how to spend it - ie provide tours of the Wat's.
You have an excellent hotel and we did enjoy our stay very much, many thanks,
Jon Watson
UK"
Mr. Jon W. - United Kingdom on 20/12/2006
"No comment"
Mr. Wai Khum W. - Hong Kong on 06/11/2006
Mr. Wai Khum W. - Hong Kong on 06/11/2006
"A great place to relax after a hard day out."
Mr. Kue Ma T. - Singapore on 04/10/2006
Mr. Kue Ma T. - Singapore on 04/10/2006
