Two Dragons Guesthouse
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Two Dragon Staff
If you build it they will come. That's the theory anyway. And in Siem Reap that theory is in abundance where guesthouses and hotels are concerned. Locals turn the family home into a family guesthouse while more moneyed and well connected military and government officials toss up cookie-cutter style hotels along the airport road, and do so in such profusion one has to wonder if they were built with the purpose of making money or simply moving money? Foreigners come along and with international imaginations create international guesthouses that may not do a lot for offering an authentic Khmer experience, but they do manage to produce some pretty popular places. Which in itself creates an ironic, albeit humorous situation when a backpacker inevitably sits in a bar complaining about the lack of authenticity and neo-colonialist tendencies of all these western-owned businesses... and then orders another beer from the British owner standing behind the bar. Two Dragon Guesthouse is an excellent source of information. They've created one of the most popular travel websites about Asia. Now they've created a place for you to stay.This accommodation provider has taken action to address one or more issues (whether environmental, social or cultural) which will contribute positively to the long term viability of the destination and hence their site displays a Caring for the destination rating.
Main area of focus in Caring for the Destination:
Encouraging free and open competition
Encouraging free and open competition
Detailed description of the Caring for the Destination Initiative:
Impressing upon our staff and anyone else who cares to listen that enticing customers with ridiculously cheap rooms supplemented by three days of commissions, backhanders, hidden charges, and 'let's hassle the guest into buying everything from us and scold them if they don't...' etc is really not the best business plan, nor is it necessary to pay out enormous commissions to every taxi driver and tour guide in Siem Reap to bring you customers. We are proud of the fact that in our first year and a half of operations we still as yet have not paid so much as one single dollar in commissions or backhanders to acquire customers and we strictly prohibit our staff from accepting or offering commissions for any goods or services bought or sold. Two Dragons also supports the White Bicycle Project.
Impressing upon our staff and anyone else who cares to listen that enticing customers with ridiculously cheap rooms supplemented by three days of commissions, backhanders, hidden charges, and 'let's hassle the guest into buying everything from us and scold them if they don't...' etc is really not the best business plan, nor is it necessary to pay out enormous commissions to every taxi driver and tour guide in Siem Reap to bring you customers. We are proud of the fact that in our first year and a half of operations we still as yet have not paid so much as one single dollar in commissions or backhanders to acquire customers and we strictly prohibit our staff from accepting or offering commissions for any goods or services bought or sold. Two Dragons also supports the White Bicycle Project.
This rating is an aggregate score for "Caring for Destination" we survey the travellers
The Two Dragons Guesthouse has an average rating of 2.92 (out of a possible 3)
Traveller Comments:The Two Dragons Guesthouse has an average rating of 2.92 (out of a possible 3)
The scores for each parameter are:
Traveller find the hotel to be "caring for the destination": 2.95
Traveller book this hotel because it was listed as "caring for the destination": 2.89
Traveller find the hotel to be "caring for the destination": 2.95
Traveller book this hotel because it was listed as "caring for the destination": 2.89
"Ya, they won't change your towels everyday unless you toss them on the floor to be environmental friendly."
Ms. Jyh Fong Y. - Singapore on 24/03/2009
Ms. Jyh Fong Y. - Singapore on 24/03/2009
"everything was fine, and easy. thank you"
Ms. Karen H. - Singapore on 17/05/2006
Ms. Karen H. - Singapore on 17/05/2006
This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Two Dragons Guesthouse has an average rating of 4.25 (out of a possible 5)
Traveller Comments:The Two Dragons Guesthouse has an average rating of 4.25 (out of a possible 5)
The scores for each parameter are:
| Cleanliness | 4.45 |
| Check in/Welcome | 4.45 |
| Service | 4.23 |
| Charm/Experience | 4.32 |
| Overall Impression/Value | 4.32 |
"The shower pipe leaked but after some time, the leaking just stopped by itself. Puzzled but never mind."
Ms. Jyh Fong Y. - Singapore on 24/03/2009
Ms. Jyh Fong Y. - Singapore on 24/03/2009
"You were required to remove your shoes before going down the hall yet the children rode their bikes here with dirty tires making for very dirty socks and feet ....
Management needs to do the staff politics in private not in the restaurant .... it was a bit uncomfortable at times ....
The overall value for your money was very good and the restaurant prices and food were exceptional."
Mr. Garry M. - Canada on 15/12/2008
Management needs to do the staff politics in private not in the restaurant .... it was a bit uncomfortable at times ....
The overall value for your money was very good and the restaurant prices and food were exceptional."
Mr. Garry M. - Canada on 15/12/2008
"Highly recommend this accomodation. Very honest, helpful, but never pushy."
Mrs. Sally-Ann L. - Australia on 30/10/2008
Mrs. Sally-Ann L. - Australia on 30/10/2008
"We were happy that the pick-up was waiting for us when we exited the arrival hall. The driver was corteous. At hotel check in, the receptionist, Ms Lin seems nice and offerred information of sighseeing at Angkor Wat and other activities. Well, since we arrived early, we decided to use the same driver to Angkor Wat for the day. However we are very unhappy that for the Apsara dance that she suggested to us for booking for the following night, she failed to give us exact details as to where it was held and booking procedures. She only told us it was USD10 per head for some dinner which came with free Apsara dance show. The next morning we decided that we can't make it for the show and told her to cancel for us and she refused to cancel for us by giving lots of excuses and told us that it wasn't allowed. We argued with her as we have given ample time before the event. Finally after much debate, she called to the restaurant and she told us that we must pay her USD5 for the cancellation which she claimed was the restaurant's charges for cancellation. We were shocked that she never told us this before and have no choice but to pay her the USD5! Gone were the pleasantries and courtesy from her. Moreover, we found bed bugs biting us during our 2 nights stay there. Maybe it was due to the old mattress. The communication level and proper explanation of bookings needs improvement to prevent discrepancy."
Mrs. patricia h. - Malaysia on 23/06/2008
Mrs. patricia h. - Malaysia on 23/06/2008
"Great food, service and rooms. Very comfortable and affordable. We would definitely stay here again."
Ms. Elizabeth S. - Canada on 06/06/2008
Ms. Elizabeth S. - Canada on 06/06/2008
"Having to pay for drinking water seems a bit much after coming from India where it is a part of our hospitality. That's something that I feel needs to be looked into in this entire country.
Apart from that we had an absoluely fabulous time.
I'm going to recomend 2 Dragons Guest House to my friends in future."
Mr. Chirodeep C. - India on 29/05/2008
Apart from that we had an absoluely fabulous time.
I'm going to recomend 2 Dragons Guest House to my friends in future."
Mr. Chirodeep C. - India on 29/05/2008
"Enjoyed my stay in Two Dragons. Would go back there anytime and would seriously recommend Two Dragons to anyone who's in Siem Reap."
Ms. Tham Lai C. - Malaysia on 27/09/2007
Ms. Tham Lai C. - Malaysia on 27/09/2007
"No comment submitted"
Mr. Morten B. - Norway on 16/09/2007
Mr. Morten B. - Norway on 16/09/2007
"Food there is great! I really spent two great nights there."
Ms. Jiaojiao R. - China on 23/05/2007
Ms. Jiaojiao R. - China on 23/05/2007
"No comment submitted"
Ms. Eileen N. on 11/05/2007
Ms. Eileen N. on 11/05/2007
"No comment submitted"
Mr. Simon T. - United Kingdom on 04/04/2007
Mr. Simon T. - United Kingdom on 04/04/2007
"No comment submitted"
Ms. Jasmine C. - Malaysia on 30/03/2007
Ms. Jasmine C. - Malaysia on 30/03/2007
"Toilet in this particular room was a real disaster, rest was nice."
Mr. Cornelis V. - Netherlands on 27/02/2007
Mr. Cornelis V. - Netherlands on 27/02/2007
"At first sight the location of this guesthouse seems a bit seedy, but the guesthouse itself is clean and friendly. The food in the little patio restaurant is good and excellent value for money. The free tea/coffee/water and the little balcony to drink it on is a great idea. The laundry service is very reasonable and quick too. The centre of town was walkable, but there were always tuktuks right outside the door and the trip was only $1 each way for up to 4 people.
Our room was strictly functional but clean and comfortable with working fan & air-con, and there was always hot water. Would have liked a top sheet & an extra bed covering but, in all fairness, we did not ask for these to be provided.
Overall, excellent value for money."
Ms. Diane R. - United Kingdom on 22/01/2007
Our room was strictly functional but clean and comfortable with working fan & air-con, and there was always hot water. Would have liked a top sheet & an extra bed covering but, in all fairness, we did not ask for these to be provided.
Overall, excellent value for money."
Ms. Diane R. - United Kingdom on 22/01/2007
"Two dragons Guesthouse is in a good location, away from the noise of the central market area but just a leisurely walk along the river to the town centre or a quick tuk-tuk ride from amongst those always present outside. There is a wide choice of well-priced rooms which are well appointed, clean and comfortable. It has a restaurant facility with a reasonable choice of khmer food plus western dishes if you must or just kick back with an ice-cold beer after a day on the bikes around the temples as well as proximity to other eateries. You can hire a bicycle from the guesthouse or get a tuk-tuk right outside.
When we stayed they were challenged by a total power blackout throughout Siem Reap which affected running water but they dealt with it admirably and with good spirit.
Enjoyed immensely and definitely recommend for a return visit."
Mr. Peter M. - Australia on 10/01/2007
When we stayed they were challenged by a total power blackout throughout Siem Reap which affected running water but they dealt with it admirably and with good spirit.
Enjoyed immensely and definitely recommend for a return visit."
Mr. Peter M. - Australia on 10/01/2007
"Impressed by the high standards with regards to cleanliness and assistance provided (pick_up, bookings for remainder of journey, water in room + tea/coffee facilities free of charge) compared with price. They are taking their jobs seriously. Excellent value for money !"
Ms. Catherine R. - France on 05/12/2006
Ms. Catherine R. - France on 05/12/2006
"No comment submitted"
Mr. Francis H. - Singapore on 20/11/2006
Mr. Francis H. - Singapore on 20/11/2006
"Haven't stayed in any other guesthouses in Siem Reap so can't compare. However, the rooms were clean and tidy, the restaurant, bar and food were good, and the staff went out of their way for us. We'll be recommending Two Dragons to our friends."
Mr. Michael D. - Australia on 20/11/2006
Mr. Michael D. - Australia on 20/11/2006
"No doubt, one of the cleanest rooms around Siem Reap. ( floor is polished well, toilet is polished well, so is everything else! ) Staff service is excellent and owner is extremely friendly as well. We had an initial misunderstanding over the room rates, and the owner was kind enough to put us up in a USD16 a night room while charging us only USD13 (due to a lack of cheaper available rooms). A very gracious move which touched my partner and I.
Indeed, one of the cosier guesthouses you will find around Cambodia. I have no qualms about recommending it to anyone who's making Siem Reap his/her next stop!"
Ms. Daphne W. - Singapore on 28/07/2006
Indeed, one of the cosier guesthouses you will find around Cambodia. I have no qualms about recommending it to anyone who's making Siem Reap his/her next stop!"
Ms. Daphne W. - Singapore on 28/07/2006
"This place is OK, I found the guy runnning it a bit unfriendly, his attitude to local staff a bit brusque. It is clean and food is ok, but Im sure there are places much better value for the money."
Ms. Alison C. - Ireland on 19/07/2006
Ms. Alison C. - Ireland on 19/07/2006
"very nice. a great outdoor restaurant area just to sit and chill out with a cold beer. receptionist appears to live on premises, and happy to assist at any time. The driver who picked us up from the airport was fantastic - very efficient, friendly and helpful."
Ms. Karen H. - Singapore on 17/05/2006
Ms. Karen H. - Singapore on 17/05/2006
