Siem Reap Hotel Reviews

Our room (penthouse) was really really great with a lovely panoramous view. Would love to come back & stay again in the same hotel.- 16/02/2010, Mr. Benu Pankaj

There is one thing that was really annoying. The card terminal in the hotel would not accept our cards ( they were all valid, 3 of them ) and we needed to go to the airport with them to take the cash out from the atm. Quite stressful if it happens 1h before the flight.- 03/11/2009, Mr. Filip Polasz

The only criticism we could give is it is quite a shock to have such an overwhelmingly attentive staff. We fully intend to revisit Siem Reap and La Residence d'Angkor.- 11/03/2009, Mr. Lyle Legassey

La Residence d'Angkor is an absolutely delightful hotel at which to stay when visiting the Seim Reap area.- 30/07/2007, Mr. Paul Brisk

N/a- 20/02/2010, Ms. Paula Fisher

The experience was splendid. A resort feel, excellent service and attention. Only minus is slight distance from old market area, but hotel provides free one-way tuk-tuk ride to town in the mornings and evenings. I had my own tuk-tuk driver (kimsuah_pheang@yahoo.com) for the entire duration of my stay, so had no problems with meals/shopping/sightseeing whatsoever. He was obliging, spoke and understood English very well. I lucked out on both the hotel and tuk-tuk driver choices, and highly recommend them.- 06/07/2009, Mr. Samuel Chong

The hotel had beautiful woodwork and we really enjoyed the daily breakfast. The room was kept very clean.- 03/01/2010, Ms. Amanda Wilkey

The wooden room(USD37) is spacious and clean. A basket of fruits is served every day.- 20/12/2009, Mr. Loong Wun Lee

Friendly staff and very accommodating. Only problem was lack of hot water.- 10/12/2009, Ms. Joyce Bolyard

Happy GH really treated us well, their advice, food and the room were great. We had an awesome time in Siem Reap. No regrets with our choice of accommodation.- 27/11/2009, Mr. Brandon Ewan

We found the hotel and their student staff to be excellent in every way. We booked the hotel mainly because it provided local disadvantaged youths with a chance and felt this was a wa to give something back and expecfted some peculiarities. The actuality howver wasw that we have never been so well looked after at a hotel, it was a pleasure to stay there.- 26/01/2010, Mr. Peter Coen

Very good service!- 28/06/2009, Ms. Hannah Leong

A few suggestions: (i) Shower area: Water tends to flow out from the shower enclosure onto the floor. (ii) A couple of wall power outlets for cellphone/computer in the bedroom would be useful. (iii)The mosquito curtain seems to be unnecessary and cramps the sleeping space.- 17/10/2009, Mr. Prodipto Ghosh

.- 03/07/2009, Mr. Sebastian Boehning

Hotel exceeded expectations. Service and accomodations were near perfect. One of the best hotels I have ever stayed at.- 02/06/2009, Mr. Clayton Ketter

Hotel De La Paix in Siem Reap was a beautiful, serene, stylish, Zen-Like property where you can relax and renew after a day of temple climbing in Angkor. Service was superb and overall an incredible value for the price. Five star attention to everything from cuisine to spa to swimming pool to check out. You will love this property and want to return again.- 25/03/2009, Mr. Eric Linebarger

Soria Moria Hotel is a first rate place to stay in Siem Reap. It is also excellent value. Clean, welcoming and professional. The hotel employs local people who go about their job with great efficiency. Highly recommended.- 30/10/2009, Mr. Colin Carpenter

The welcome was amazing, the room and hotel were spotless. The staff were brilliant and sooo helpful.- 05/11/2008, Mr. Blair Devlin

Wonderful place to stay in Siem Reap!!! Best wishes Anne- 07/03/2010, Mr. Anne Mecklenburg

My booking rate was USD25 per nite(triple room), but the receiptionist was trying to charge my room USD30. I argued with him, luckily i had printed out my room booking voucher. I showed to him, and he seems not so happy. He said the company still using "old rate". Anyway, at the end he had to charge me USD25 per nite.- 15/12/2009, Ms. mung ping tan

We are very happy to visit your Hotel and Cambodia. But most impressive was an Angkor Temples. - 07/11/2008, Mr. Tomasz Kazik

Good hotel, close to all the temples - good value for money- 16/04/2008, Mr. James Miller

We got a quite room to the poolside. Bathroom large with separate shower room.- 07/01/2010, Mr. Bernhard Goschin

The staff were kind but only had the command of very basic English. This included the managers I spoke to. I had some concerns about safety when I arrived and not a single person could understand what I was saying/asking even though it was not very complicated. The bathroom definitely needs a renovation so the hotel can be called 5 star.. The spa facilities were excellent and so were the spa staff. I only ate at the hotel and got very serious food poisoning. For the relative price I was paying I would not have expected this.. In retrospect, ordering sea food was a very very bad idea. Overall, the staff were kind and the hotel nice - but not a 5 star value.- 23/08/2009, Ms. Sylvia Ladunga

fantastic and we will stay there again next year. clean, friendly staff who tried to cater to all our needs. A great place to stay.- 09/12/2009, Ms. Stacy Farrell

I have stayed at the Shinta Mani before in 2005 and after this visit I can confirm that it remains at the top of my list. The hotel is small and beautiful with everything you could want. Beautiful rooms, choices of dining inside or out, small cocktail bar, pool area wonderful day and night, and of course the Spa. I will stay there again and will recommend it to others.- 06/06/2009, Ms. Lorraine Beth Taylor

The villa is not far from downtown. But it's really quiet and homey place to stay, with beautiful garden and nice staffs. They put different kind of flowers on our beds everyday and the owner of the villa try best to help us on bus ticket booking, flight seats confirmation,etc. - 17/10/2008, Ms. Cherry He

NIDA VILLA IS A NICE & QUIET GUEST HOUSE AND A CENTRALISE LOCATION NEAR THE GRAND MUSUEM. THE ROOM IS BIG AND SPACIOUS AND A BEAUTIFUL GARDEN.- 02/05/2008, Mr. CHAN CHUN HENG

They served us delicious welcoming drinks. They were always helpful with their tips and very kind. Thank you Cambodia, the country of friendly people!!!!!- 03/03/2010, Mrs. Bozena Komosinska

I highly recommend this guest house. It's about a 20 minute walk to the markets, tuk tuks are always available and the service was excellent. The rooms were bright and clean. The free breakfast was more than enough food and the staff was very helpful. They assisted me in finding a tailor, as well as volunteer organizations in Siem Reap.- 27/02/2010, Ms. Theresa Uniac

It's a great hotel for the price. They're quick to fix any problems and extremely attentive to guests' needs. - 08/07/2008, Ms. Jennifer Norviel

No comment submitted- 28/02/2007, Mr. Dal Hun Chung

we really enjoyed staying in a place with such great local atmosphere and in a very convenient location.- 08/03/2010, Ms. Jenny Hooper

Great hotel, cleanliness was not good; service was perfect however!- 18/01/2010, Mrs. Maike Moellemann

I enjoyed particularly the quiet atmosphere at Palm Village and to visit Angkor by cycle on three days and to have Kim as driver of a Taxi for two more days.- 02/03/2009, Mr. Hermann Kulke

This was a great place to stay.- 30/04/2008, Ms. Teresa Woodland

I am unable to compare Tara Angkor to other hotels but simply this was amazing. I loved every second here. The staff were amazing, the room lovely and the breakfast divine. I would repeat it all again NOW without hesitation!- 25/08/2009, Ms. Anne-Marie Le Ble

I was expecting transfer from the airport, but nobody was there and I had to take a taxi. I sent you an email regarding tours but you never responded- 23/10/2008, Mr. Gershon Grossman

Clean, Comfortable, great rooms, great service, perfect hotel.- 08/02/2010, Ms. Valentin Vasco Varela

Excellent little boutique hotel, close enough to Angkor temples and Siem Reap city center, as well as the floating village, a must see.- 05/01/2010, Ms. Anne Tang

everything was fine except the poor and expired breakfast. After I visited the hotel I found out that 27$/night was quite expensive for Cambodia or even Siem Reap.- 25/12/2009, Mr. Dorin Panaitopol

A pleasant, attractive and functional guesthouse in a relatively quiet area, very good value for the price. Clean, comfortable bedroom and helpful staff. Women travelling alone would feel safe here.- 26/07/2009, Ms. Janice Booth

Coming from the Hospitality Industry as a former f/b director of a Hilton property, I was very dissapointed. I am probably more understanding due to my prior experience in the hotel industry, but some were just unacceptable. I now understand why there was a lack of customers checked into the hotel. Upon arriving to our room there was no toilet paper in the restroom. The toilet seat and shower was stained and discolored. When I requested a iron and ironing board, I received a iron that was old as dirt and looks as though it was rewired. And told that there was no ironing board and that I could use the coffee table as a place to iron (Advertised on website). After a long day filled with walking and touring I wanted to jump into the pool and sit in the sauna for some relaxation. I had to go to the front to ask the staff to turn the electricity on in the locker rooms to find out 30 minutes later that the sauna is not working (advertised on website). Before hitting pub street for some food and shopping I stopped by the desk to exchange some currency. Was advised that they didnt have any money and that I should go to an ATM (advertisede on website). Prior to our checkout day I had already advised the staff on duty that due to our tour we may check out a little late and if it was going to be a problem. I was told no problem. As we were leaving to meet our guide on our final day I once again approached the front desk to just once again let them know of the situation, to only get a very negative staff and different answer. I was tired of arguing with the staff and asked to speak to the manager on duty or of higher authority. But of coarse, noone was around at that time! The highlight of my stay at Allson Angkor were the bellhops and our young waitress in the restaurant. High five to them!!! Overall I was very dissatisfied with my experience there and will never return to that property again. Next week and in February many of my friends will be traveling to Siem Reap to see the history of Cambodia and to explore Angkor Wat and its surroundings. I have already advised them not to stay at Allson Angkor and explained my experience to them. Please do not list my feedback and comments on the website, for I know that with a little help many of these mishaps can be turned around and that another customers experience will be in a positive and enjoyable state besides mine. I usually ignore these kind of surveys but, without my feedback Allson Angkor can not better themselves! Goodluck and Best wishes Allson Angkor!- 16/12/2009, Mr. Shin Saito

Very enjoyable. Pool excellent. Our driver was great.- 12/01/2009, Mr. Mia Elbourne

Excellent place to stay, great staff, great food (although the complementary breakfast is a bit bleak - that could use some improvement)otherwise a really great place to stay and great value for money.- 09/01/2010, Ms. Nicole Phillips

N/A- 11/12/2009, Mr. Alistair Watson

Very nice hotel, lovely people, very quite, excellent choice of food and drinks- 21/12/2009, Mr. Marco Vogt

it´s a bit outside and in raintime the street to hotel is very dirty...- 22/09/2009, Mrs. Heike Buerkle

Check in needs more staff for busy periods can be a long time checking in and out- 28/11/2008, Mr. Gordon Bate

I had a great experience at Angkor Holiday Hotel. Right in the City center and is easily accessible to near by places. The staff are very good and very pleasant. They also helped me with arranging tours and local visits. Would highly recommend this place. - 08/09/2008, Mr. Krishna kumar

The shower pipe leaked but after some time, the leaking just stopped by itself. Puzzled but never mind.- 24/03/2009, Ms. Jyh Fong Yong

You were required to remove your shoes before going down the hall yet the children rode their bikes here with dirty tires making for very dirty socks and feet .... Management needs to do the staff politics in private not in the restaurant .... it was a bit uncomfortable at times .... The overall value for your money was very good and the restaurant prices and food were exceptional.- 15/12/2008, Mr. Garry Mitchell

Good value for money. The breakfast was great, staff was always helpful and welcoming. Just one thing I didn't like: the laundry. We left our laundry in the hotel, and some guy took it on behalf of the hotel and he tried to charge us 30% more... (luckily I had a travel scale). And our cloths were still dirty, not sure they used washing machine at all...But I'd recommend this hotel to everybody. Wifi was not working in our room, just in the hall way, but that was ok.- 15/02/2010, Ms. Andrea Hajas

Guest house staff were extremely friendly and helpful about solving problems and also arranging local tours etc. Restaurant was not so good as service was erratic and many menu items simply not available. Waiting time for food was very long in one instance despite being the only patrons. The guesthouse operator recommended us to TAT hotel in Phnom Penh, but we moved out of TAT after one night as we thought it was pretty horrible. The guesthouse is a bit out of the way, but the free transport to the centre of town helps.- 18/01/2010, Mr. Hugh Hunkin

The hotel is really nice in the good location. Nice room layout. Good bed, good pillows. Food is excellent. Sangria is also nice. Also hotel staff is very friendly. Swimming pool is a bit too deep. Spa massage is also good for a long day tour. Will go back for sure. Highly recommended!!- 01/10/2009, Mr. Apichai Tienvilairat

We especially liked the excellent breakfast served at the room (also included in the room price) from 4:30 in the morning. A great start before we went out to watch the magical sunset!- 27/03/2009, Mr. Kjetil Tungland

The service of City River Hotel is very nice. The hotel is very comfortable and swimming pool is quiet and good.- 10/03/2010, Mr. You-Chan Bae

It was a great time here and for sure we will be back again...- 06/02/2010, Mr. Oliver Geiger

Nice clean room. Most of the staff were great. Very noisy at night. A nearby nightclub played VERY VERY loud music from midnight till 6am.- 10/03/2010, Ms. Kelli Stephens

The manager is excellent, helpful, knowledgeable but much of the other staff lacks enough English to help or even get the order correct. They are working on this (they had some new staff when i was there) & make up for it with friendly, warm atmosphere & great location.- 25/10/2009, Mrs. Marga Mcelroy

Nice hotel, great value and location.- 28/12/2009, Mr. Paresh Soni

Tutto perfetto. Hotel vicino i punti principali del paese, ottima accoglienza e servizi. Stanza pulita e nessun rumore dal traffico cittadino- 03/09/2009, Mr. Dario Tomei

Angkor Wat, Angkor Thom and the many other sites are out of this world an unforgettable experience. This together with the charm of Siem Reap and the hotel's hospitality made my visit one that I will have happy memories of. - 06/12/2007, Mr. Edward Humphreys

Very friendly local staff with professional service. I think this hotel is so much value for money. Will recommend anyone.- 05/12/2007, Mr. Takuya Yorita

Need more effort to control mosquito is room and public area (internet station).- 24/02/2010, Mr. HARTONO TASLIM

No hot water in bathroom hand basin.- 09/02/2010, Mr. John Button

Great little hotel - gets you down at the local cultural level quickly - great Tuk Tuk drivers- 11/09/2008, Mr. Grant Walsh

No comment submitted- 06/03/2007, Mr. Petr zabka

A good surprise, as you walk thru the gate you are in a tropical garden away from Seim Reap's noise, heat and dust. Room are nice- 09/03/2010, Mr. scott holcroft

Hotel did not contact Tuktuk driver about change of departure flight time although i told the counter person twice. The poor tuktuk man had to wait outside the hotel for an extra one hour at 5am. Hotel should inform visitors that siemreap airport charges passenger service tax and credit card service is forever not available.Caused unneccessary anxiety at the airport when we realised that we did not have sufficient USD.- 19/02/2010, Ms. Soo Ling Koh

Perfect Organisation for a very short trip.We did with the kindful help of the agency Angkor in 2 days. And of course they insisted and persued to visit Tonle Sap Lake,which I haven"had in mind.It was impressive. Many Thanks and greetings to our Guide Chino. Kind Man! Best Philip- 27/11/2009, Mr. Philip Krug

Unfortunately on arrival we were told that we would need to change rooms after our first night and rather than apologising, the staff blamed World Hotel Link for not having told us this already. While we were out the next morning our belongings were packed up and moved for us, a disconcerting experience, and we had specifically re-organised our day to come back and pack our own things. There was a very reluctant acknowledgment that this shouldn't have happened but no real apology or attempt to compensate for this: an offer of a complimentary cold drink would have been enough! (Also our bathroom had patched fly wire and was not mosquito proof although under other circumstances we would have put up with this.) La Noria had come highly recommended but in light of the above we moved after one night and didn't stay the 4 nights we had booked. A very disappointing experience.- 21/03/2008, Mr. Peter Lindenmayer

We have never had service so good in all the years we have been travelling.- 01/09/2009, Mr. Garrick Zukerman

The whole hotel is great, especially the room we've chosen, a suite, since 3 pax staying. We were warmly welcome and a lady attended to our check-in. She was very polite and helpful to our enquiries though she's just a trainee at the hotel. Since we arrived very early at 8am+, we understand that we can't get to our room yet and were told is available to us at 12pm. After a long, hot walk at the town for so many hours, When We go back to the counter at 12pm, the staff said will check for us and were told to sit around and they will comw to us in a while with reply.However, 15mins passed and still nobody came, though we were just sitting on the sofa right in front of the counter. Therefore I went back to the counter, again,they checked for a while and confirmed that the room is ready! What have they been doing for the past 15mins?? Other then that, we can say that we had a nice stay at the hotel!- 03/08/2009, Ms. kwek peck keow

to be recommended to my friends!- 25/01/2010, Mr. Philippe Kerrelle

A standard single was reserved. It was only a water shower though wrote hot and cold water in the website. Was the shower only a water shower? I was done only one night stay and moved to other guesthouses. If it is water shower by $15,other guesthouses are better. but the garden was very beautiful.- 03/12/2009, Ms. ＫＡＮＡＫＯ ＥＧＵＣＨＩ

The only issue I had was that they couldn't take credit card for final payment-- said the machine was broken. Otherwise I was pretty pleased with the hotel and the guide and driver they arranged for me.- 14/07/2009, Mr. David Dashefsky

Nice hotel at a central location but not noisy. Tuk tuk drivers can locate it easily. Clean room, and hotel cleaning service was good. Breakfast could be better!- 08/01/2009, Ms. San San Lee

Very clean guesthouse in convenient location. However, there is an Indian wedding chapel a few doors down, the noise from which woke me at 5:30 am (great if you want to be up then to explore temples, but not if you're trying to sleep in to overcome jetlag). Same warning applies to other guesthouses in the area.- 01/01/2007, Mr. Jonathan Barrett

It's a clean place to stay in...- 04/08/2006, Mr. YEAN KHONG JACKY WONG

The room and ambiance with a swimming pool were good. However, it would be better if 2 towels per person were provided, as well as a bottle of shampoo. Also the AC machine was too small for the room, with the temperature over the seating area (where the sofa is kept) being too high for comfort. The breakfast, that was included in the room price, could have been better. For instance if the choice of breakfast included eggs, not even a small cube of butter OR jam was provided with the bread, making the dry bread really difficult to swallow.- 11/03/2010, Mrs. Parsathi Chatterjee

some problem with the air conditioner, loosing water into the room- 19/02/2010, Mr. Sandro Cortini

Although the hotel is in a 'quiet' part of the town, the pool does border onto the front road, so it can get a bit noisy at times. But this is posted by a noise-sensitive 52 year old.- 29/04/2008, Mr. Graham Bennett

this is a good value for money hotel close to the town centre for all the evening attractions. the included breakfast was acceptable with a reasonable selection available.good value for money.- 13/03/2008, Mr. robert beavis

I have 2 comments on my experience of my stay: 1) Airport pickup upon arrival - I was not picked up at the airport upon arrival despite I requested for the pickup when I booked the accommodation. As a result, I had to take a cab to the guesthouse. When I asked the staff whether that can be compensated by the guesthouse providing airport transfer (Guesthouse to airport), my request was declined. 2) 2 mornings in a row, my room door was opened by accident by the staff while I was still in bed without a knock on the door. Overall, I still find the staff very charming and nice to deal with. Liked the bar and set up of the guesthouse.- 02/03/2010, Mr. CHOONG TSUN MELVIN YUEN

I can't say enough good things about this place. Siri and Nick are the best!- 28/02/2010, Mr. Robert Schrader

The cleanliness is just ok for me because there are too many mosquitoes in my room. Despite of this, I really enjoy the services offered by Chenla Guesthouse especially the kindness of Sofia.- 07/03/2010, Mr. Choi Gordon

Great place to stay for the price you pay. Clean & genuine hospitality by the staff. Clean sheets & towels. The place could do with some touchups on painting though otherwise it's a perfect place to rest after a few days of exploring the wonders of Angkor Wat. Ask for Ms. Prom Prais (frontdesk) to update you on places to see & eat, toot-toots, taxis, buses & the like. She makes you feel very much welcomed in a strange city. Tremendous help indeed!- 22/01/2008, Mr. Wong Pok Hing

Good location. The expensive rooms are quiet (if you ask for one), clean and big. The service wasn't very friendly. They got mixed up with our reservation, but things were OK in the end.The room was a bit expensive, so we tried to move to a cheaper one and of course they didn't help us.The tuk-tuks and the bicycles at the hostel were expensive. We had to rent bikes elsewhere and get tuk-tuks at the restaurants.- 08/03/2010, Ms. Ailin Nakashima

Great location, walking distance to the night market and pub street. Clean rooms and friendly staff. Food & drinks were cheap and bar area had a great atmosphere!- 02/02/2010, Ms. Tracey-Lee Beswick

Very nice place, desk operators very helful.- 01/03/2010, Mr. Norbert HECK

good hotel friendly staff tuk tuk drivers always out the front a bit far to walk to the old market and pub st dont try to sleep in as there is blaring music fronm the mall next door they have huge speakers out the front and oh the breakfast is so so- 31/10/2009, Mr. Paul Keith

It was always to hot in the room, also when the AC was running the whole day, it was still about 30C. The choise of breakfast is very limited. The english knowledgement of the staff was not very good. They did not offer any tours, or give any advice. In summary the price for this Hotel is too high.- 23/04/2009, Mr. Peter Mietlewski

Very pleasant stay. The staff should make more effort to keep the room fixtures, in particular the bathroom, in good shape - 16/03/2008, Mr. Ottar Johnsen

I was terribly disappointed with my stay at the Paul Dubrule School.For one,there was no one manning the Reception Desk when I had arrived from the airport, and for most of the day.When I finally found them, they were clueless regarding my reservation!Please tell the other future guests that the school has no staff on call after 5:30pm, and there are no restaurant, housekeeping nor maintenance services after the staff has gone home. Breakfast is NOT included, by the way. Also,bring a powerful bug repellant -I couldn't sleep knowing I was " sharing " my bedroom with a swarm of " gigantic" mosquitoes!(I have pictures to prove it!)I checked out 1st thing in the morning !- 29/09/2008, Ms. Regina Lopez

we didn't eat in the restaurant and were out from early until mid-evening (when the place only has a security guard) so didn't see many staff but those we did see (the senior staff)were lovely and helful. had everything we needed. comfy and very quiet and peaceful. - 02/04/2008, Ms. josephine dixon

All services were excellent. Staff were all without exception friendly & very helpful!- 04/03/2009, Mr. John Altshuler

The Servicing attitude is Great!- 11/01/2009, Mr. YU SOON LEE

It is very nice, service is good, especially for preparing breakfast in advance so that we can take it the next morning very early to see sunrise- 07/02/2009, Mrs. HE LI

nice stuff, good food, clean place. Overall is fine. But we have booked the airport pick up, and noone shown up when we arrived. Best regards, Singapore- 29/02/2008, Mrs. Suree Schoenheit

We had a very pleasant stay in your hotel with good service and very pleasant and helpfull people! Thanks again! Anneke&John van Dijk- 24/02/2009, Mr. John van Dijk

We feel happy staying at this guesthouse. Guesthouse owner very willing to help and when we need breakfast in order to meet our early morning flight they specially wake up to prepare for us as early as 0500hr and we appreciate it very much.- 23/01/2008, Ms. Lim Geok Eng

Very friendly and helpful managment.- 01/01/2010, Mrs. Monika Baden

The hotel is terrible, we check out after first night (we have boooked 4). Everything was dirty on the room and the smell was awful. The breakfast was very poor. The stuff was ok, but what can they do in that enviroment?!?- 18/12/2009, Mrs. Ana Perisin