As there are many different bus companies arriving Siem Reap at different bus stations, please advise your arrival details including the name of your bus company at the time of booking to make use of Garden Village's complimentary pick-up service.
NOTE: Travelers coming overland from Bangkok on a 'bus package' will most probably arrive much later than initially expected. So please advise if you are travelling overland from Bangkok and one of Garden Village's drivers will be able to pick you up from where you are dropped off and, please make sure you do some background research on how to do the Bangkok to Siem Reap stretch overland and, thus, avoid possible scams and hassles.
One night's cancellation charge might be charged for no-shows and cancellations later than 24 hours before arrival.
To avoid any unnecessary cancellation charges, please advise any changes to your booking as early as possible.
Late check-ins and early check outs are subject to availability. Please advise your arrival and departure details ta the time of booking if you should require to keep your room outside of the ordinary check-in and check-out times.
Children under 12 years old can stay with parents / guardians free of charge with the existing bedding..